THREE YEAR WARRANTY
Our impeccable workmanship and quality of materials covers you with a 360 degree 3 year warranty for rattan and frame.
YOU DREAM IT, WE BUILD IT
Made-to-order service with minimal service fee, without cutting any corners on quality. All done in less than 8 weeks, year round.
CUSTOMER CARE
The heart of what we do. We are here to provide support to our customers years after their purchase whether this is with advice, repairs of the ordering of extra pieces.
You Design It, We Build It
Aside from having an extensive range of Outdoor furniture ready to be delivered; We specialise in allowing customers to create one-off pieces through custom orders.
We achieve this through a variety of different shapes and sizes of rattan pieces, coloured rattans, thicknesses of cushions, and over a hundred different fabric textures and colours all made to order.
Knowledgeable specialists available to answer your questions 10am-4pm
Local deliveries within 2 business days and Long haul deliveries within 2 weeks. Alternatively, bring your trailer today!
Custom orders take up to 6-8 weeks to process.
What Our Customers Are Saying
“Thank you very much Great Mate Ltd. I was very nervous about ordering and paying for furniture before I inspected it. Well, you exceeded my expectations! The furniture is beautifully made, exactly what we ordered, and delivered sooner than expected. Susan - you were such a pleasure to deal with. Your customer service was outstanding, very professional and courteous. Love dealing with people like you! Thank you very much - again!”
- Karen from Rotorua
“We saw GR8M8 on trademe - but were reluctant to order rattan furniture before 'seeing', as we live in the Wairarapa. So I emailed Susan, & she arranged to meet us at the closed shop, when we were visiting Auckland for Xmas. We loved what we saw & nothing was too much trouble for Susan. it was delivered on time, & 15 mths later, it still looks fabulous - we love the design & comfort. Susan's after sales service is impeccable. she knows how to treat customers, & deserves to be very successful.”
- Pat from Masterton
We are an online storeView by appointment |
ContactPhone: 09 521 1018 Email: info@premiumrattanfurniture.co.nz Instant Help Find the answer to many questions in our FAQ section. |
